Happiness Promise

Your happiness is our priority, if you’re not satisfied we’ll make it right!

We are wholeheartedly committed to ensuring a truly positive user experience on our platform. We understand that mistakes can happen from time to time, as we’re all human! Our friendly and dedicated customer support team is always here and ready to assist you in the unlikely event that something goes awry with your special event.

A woman with glasses sitting at a desk, looking at her smartphone, with a laptop in front of her and art supplies around her.

Built in protection with every event

Please email us within 48 hours if there is a problem. Your party's success is our top priority, and we're eagerly here to help make everything go smoothly and perfectly for you! At Party Penguin Co, we're all about creating joyful experiences, so your event is a blast!